CS3 not opening

[utsfoil]

Hello

From out of nowhere my version of CS3 will not open
Get the start up screen for InDesign, PS & Ill and then the message that
"InDesign.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

I have restarted the computer, several times.

Short of reloading, not sure where to go with this one.

Rob Ottelli
Pre Press
Pink Panther Corp Print

[pcmodem]

Sounds like a possible corrupt User Account. Create a new User Account and try opening the applications.

[Stephen Marsh]

Also try trashing the application preference file.

If on a Mac, I would also try trashing font caches.


Good luck,

Stephen Marsh

[utsfoil]

Thanks pcmodem & Steve

Gave both options a try but still getting the same result.
I have been on to Adobe and after uninstall/reinstall 3 times I am going to doing a clean script (shudder).

[utsfoil]

Got a final result on this.
Had to reinstall after the clean script which went better than I expected.
Rob