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  1. #11
    hansman's Avatar
    hansman is offline Member
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    Quote Originally Posted by Marc.Ram View Post
    I'm Curious hansman, what are you trying to do that you need access to service mode?

    Marc
    Laser intensity

  2. #12
    Rick@IPCO is offline Junior Member
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    We were told a couple years ago by a field tech that Kodak took access to the service area away from customers and that it is only accessible by service technicians, either on-site or remotely. Meaning; there is no license to that area.

  3. #13
    LoWang is offline Junior Member
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    Quote Originally Posted by hansman View Post
    We have just purchased a used Trendsetter and a Prinergy 4 system, and am being told by Kodak that you can not re-sell Prinergy, therefore it is illegal.
    Everything is hooked up & running but we need the code to set the laser.

    Is anyone out there using a "used Prinergy system"?

    Thanks in advance,
    K Hanson
    Blend
    San Diego, CA
    Hi, if your Trendsetter is equipped with new electronic (GMCE or TMCE) then you need a service dongle to access Service Shell (the utility used by service engineers), if it's MPE then all you need is terminal (ie Hyperterminal) and a trick - disable "Service Host" service.
    And now it's going to be more complicated: you need to set up a media parameters.
    Regards

  4. #14
    tsrjs2003 is offline Junior Member
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    Hi All,

    Indeed, this is the typical way that Kodak has come out with to counter the used Creo/Kodak CTP that compete with them and also the numerous thermal plate in the market that has target at Kodak plate customer.

    However, there are always solution to everything if it is create by "man"

    regards

  5. #15
    Marc.Ram is offline Junior Member
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    Quote Originally Posted by tsrjs2003 View Post
    Hi All,

    Indeed, this is the typical way that Kodak has come out with to counter the used Creo/Kodak CTP that compete with them and also the numerous thermal plate in the market that has target at Kodak plate customer.

    However, there are always solution to everything if it is create by "man"

    regards
    Hmm thats one way of looking at it. My understanding is that it is possible to cause damage to the laser if you set it incorrectly. This is why the service level access is protected.

    As you point out, any system created by man can eventually be circumvented, the question is, do you have the time and resources to do so.

    @ Hansman, you are correct, you will need service level access and, as was previously posted, you will need information as to several media parameters to set up a new plate. If you are going to use a Kodak Plate, I am sure that the Plate rep will arrange for someone to set up the machine for you, otherwise, your plate manufacturers rep should cover the cost of having a Kodak CTP Tech set up your machine for their plate.

    I have done this several times in my market, and billed the plate manufacturer.

    My Take: You have spent probably a considerable sum to buy this equipment, it would be a shame to break it trying to save a few dollars on set up. Get someone who knows what they are doing and has the tools to do so.

    Fair disclosure: I do not work for Kodak, but I am a distributor of their CTP products and am trained to install and service Trendsetters.

    Marc

  6. #16
    tsrjs2003 is offline Junior Member
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    Hi Marc,

    I worked for Kodak but left them!!!!! So calibration of plate is of no issue as i do for all other plate especially china plate.

    I deal with thermal plate from china, resell used trendsetter series and refurbished THERMAL HEAD and service them.

    You are right that setting of laser is critical, but u never see other manufacturer locking down their equipment Having said that Kodak trendsetter series is a good machine and a much better machine to work even with "cheap china" plate with their wide laser"range"

    regards


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