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  1. #11
    alf
    alf is offline Junior Member
    Join Date
    Aug 2007
    Posts
    14

    Default

    As an update, almost 2 months later...

    After a dozen engineers, with many team leaders, and multiple visits from the color specialist and service manager, they insisted it wasnt a printer problem.

    Their solution is to change a multitude of parts (toner tanks, rollers, drums) and even the laser unit. This eliminates the difference by a huge amount, and no longer noticble by the naked eye. The only problem is, the problem returns after 5-10k prints, and their solution.. is to change the parts all over again.

    Thankfully, this only affects the solid orange/red prints. And for now, we stick to this solution. (Xerox service in my area is great, and response times of <4 hours + pre-ordered parts means we have minimum down time)

  2. #12
    thebluesdude is offline Member
    Join Date
    Jan 2009
    Posts
    44

    Default

    You wont solv it, the colours drift periodicaly as you have found out, its down to wear on the dev housings ans drums loosing their transfer voltages, if you find it goes the same everytime you might want to ask them to change the dreaded smile curve? they dont like doing it but it certainly works :-)

  3. #13
    xxeroid is offline Junior Member
    Join Date
    Dec 2008
    Posts
    12

    Default Common fault

    Sounds like the smile/frown effect which is a common fault on these machines, well most of the Xerox's that use this engine. That ranges between the DC5065 and DC700 and includes DC5000. Can be a range of issues that cause it. They haven't fixed it for a good reason. They cant


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