Has anyone purchased a used IGEN?

[krissirk]

I'm considering the purchase of a used IGEN from a 3rd party and am interested in hearing from anyone that has done this. Did Xerox put it under maintenance? How much did they charge? Did you have a good or bad experience. Would you do it again if given the opportunity?

Xerox wants to sell me a used IGEN vs purchasing from a 3rd party. I would hate to have downtime or hidden expenses making this more expensive than it appears on the frontend. Can anyone tell me a downside to purchasing a used IGEN from someone other than Xerox then have Xerox service it?

Thanks

[rtesta]

We have taken service over on used iGen's sold by 3rd party. Typically the cost to get an iGen up to spec and under service is between $20,000 - $75,000, or more, depending on how much work needs to be done on the system. Sometimes that cost is not worth the extra money customers save buying from 3rd party.

[X33]

get it directly from Xerox; you'll have peace of mind ... priceless

[krissirk]

Can anyone give me a real life example of a disasterous decision purchasing a used IGEN?

[Stiv]

I would not purchase a used iGen from a 3rd party, period.

I probably wouldn't get a used one from Xerox either. You would be looking at a used iGen3, possibly a repo'ed iGen4. The latter is what I would most likely look at. I would not purchase a used iGen3 unless I had a fleet of them.

I don't think a 3rd party could run the iGen through what Xerox does when it reconditions them. That iGen factory line and testing is pretty impressive.

[UberTech]

If the igen is serviced by xerox now, then why would there be any cost involved to get it up to spec? If the igen is not serviced by xerox now then, yeah I'd have to agree, buy one off them. That is if your needs really justify one.

[WharfRat]

The great thing is when:
Xerox is doing maintenance 60% of the time
and
you are doing production 40% of the time.

MSD

[Stiv]

I'd have to agree.

[billyinlasvegas]

The biggest question would be is it an iGen3 or an iGen4 and how much does it cost. If it's significantly cheaper to get a used one go for it. But I would consider getting maintenance from Xerox.

[canufinishit]

I know a guy who bought one for $43K and spent near $100K getting it set up including the new room he had to construct with HVAC control. Make sure you find out all of the hidden costs before you make a decision.