
Originally Posted by
G_Town
harlequin rip, I've checked the inputs for appletalk and they are all on, the weird thing is when they first asked me to look at it you could see the printer in appletalk as a shared printer and when we looked at the properties it was showing the IP address of another mac in the department like it was sharing the printer. I had them shut off the printer sharing figuring we'd do it the right way and just set up everyone with a printer, shortly after that it dropped off the list of available printers and hasn't been seen since.
Anyone know why it's not showing up? The IT guy recently had to squash some bugs on it, apparently corporate remotely shut down networking when they discovered it was infected could there possibly be a port not open or something?
Appletalk services are running and I can connect to the PC just can't see it as an appletalk printer.
If nothing shared thus far helps out, perhaps the following considerations might be worth exploring?
- when they first asked me to look at it you could see the printer in appletalk as a shared printer.
I am interpreting this to mean that from both a Mac client's perspective and the Win 2000 server, the appletalk printer was being broadcast nicely over the appletalk network to both?
- I had them shut off the printer sharing
I'm assuming that you are referring to the printer sharing features of a Mac that you refer to as "the IP address of another mac in the department"?
- Shortly after that it dropped off the list of available printers and hasn't been seen since.
I am interpreting this to mean that the printer was thereafter never represented as an appletalk printer, from both a Mac client's perspective as well as the Win 2000 server's?
Since this is the point at which the trouble started, It would seem to me that you should find out where the physical printing device actually exists/is attached . If the actual printer exists independently on the network and was captured in appletalk by "
the IP address of another mac in the department'" then when this Mac's printer sharing was disabled, any appletalk printers that it had captured would be hidden from the appletalk network as a consequence.
It may be that the only relationship that the Harlequin RIP on the Win 2000 server and the Mac client's had to the physical printer via appletalk was via the very same Mac whose printer sharing was disabled?
If the physical printer was physically connected to the Mac whose printer sharing was disabled, it would go without saying that any printers attached to it would no longer be broadcasting on the network as well.
If the printer lived independently on the network but did not broadcast itself using the appletalk protocol, then maybe the Mac whose printer sharing was disabled was actually translating between protocols for the printer and also providing it's appletalk presence on the network?
I believe that the computer that had it's printer sharing disabled may be your best clue towards solving this puzzle?
For what it's worth?
OT