Xante Answers Questions about Digital Envelope Press

[hart]

good morning.

the shop i'm in just got one of these machines and unfortunately there is not alot of help nor information on printing with it. it is a fairly straightforward printer, but it does not seem to want to duplex the envelopes. anyone have any answers on this? i'm also curious about the pressure showing the embossing through the print. is there a way to adjust the it?

thanks in advance for any info you guys can throw out.
christopher

[Happyprinter]

Scott,
I was curious of the costs of consumables, such as toner, transfer belt, drum, fuser, service life and can the owner preform the service on the unit?
Thanks,
Brian

[Keith]

Xante Laser Printers - Myriad Film - The Richardson Company

..and the only way to fix it is yourself. Well, while it's under warrenty the parts won't cost you and they'll walk you through on the phone. Even after the warrenty, they'll walk you through on the phone. I needed warrenty work on mine and they sent someone that was "Xante certified" but I wasn't impressed. I did all my own work on the machine, it's easy to work on. The best help I got was from the link above- he'll walk you through most problems over the phone.

Keith

hart, it cannot duplex envelopes. It's max duplex is "medium heavy" which I think is 28lb bond. ANd I may be wrong, but I think the new machines' duplex unit is an OPTION. So it may not even have one on there.

[hart]

thank you, i found out that the duplex unit is an doption the owner did NOT purchase. =)
now , my question is, we moved it this morning, but now i can't seem to get the m feeder to run? anyone run into this problem?

[GotToner?]

when you say that you are having trouble getting the feeder to run, do you mean it is jamming? If so, be sure to check that the machine is PERFECTLY level. Take a tape measure and measure from the floor to the corners and make sure that it is same all the way around (feeder and printer). Even a 1/4" can cause jamming.

[postnetnc133]

How is the quality on the Xante? I heard it is not digital print quality but more light print quality? That is also what I heard about the RISO 5500. both great for the very light color coverage and when the customer doesnt need perfect. Is this so?

[OutSourceD]

Buy an Okidata C9800 its cheaper and you can stick $15,000 in your pocket and make more profit. It takes alot of envelope to make up the $15,000.00

Is this true? It obviously will not come with the feeder or the delivery unit, right? What about the software for variable data? I will check it out with a local dealer.

[Keith]

How is the quality on the Xante? I heard it is not digital print quality but more light print quality? That is also what I heard about the RISO 5500. both great for the very light color coverage and when the customer doesnt need perfect. Is this so?

I'm not sure what digital print quality vs. light print quality is, but I'd say the Ilumina quality is very good. It will certainly beat the pants off any Riso inkjet. The first thing I did when I got my DC252 was compare the quality between the two machines. Guess what. You got to look close. Of course most of us printers will see differences of night and day. Xerox had smoother solids, gradients looked great and overall the color just popped more. My Ilumina is at a slight disadvantage being three years old and it did take over an hour of fiddling with the machine to get it to look good (I don't remember it always being like that). And I don't know about your cutomers, but most of them will not be able to see the differences.

Yes, the Ilumina is much better for light coverage. If you did a lot of low price commodity work or heavy coverage, you will go broke. The machine is GREAT for envelopes, letterhead, business cards, invitations and any stupid little job you can't fit through any other digital press (you can shove anything in there, maybe that's why it's not so hot any more?). My Xerox can't even hope of printing on envelopes but it will do 1000
6x9 postcards 4/4 with solid coverage for less than fifty dollars. The Ilumina you ask? Let's just say I could make an extra lease payment on my Xerox.

Keith- owner of X and X

[postnetnc133]

Okidata C9800 doesnt look like it is a straight feed for paper and envelopes so when doing envelopes I would think one would have to deal with a lot of curling, is this so?

Is it a straight feed for envelopes?

I love my DC252 but dont like that I cant do envelopes that well with it. I still run smaller quantities of envelopes through my DC252 but my customers are aware that the edge may be a little wrinkled but I havent had any issues.

[OutSourceD]

Is this true? It obviously will not come with the feeder or the delivery unit, right? What about the software for variable data? I will check it out with a local dealer.

Okay this is not true. Spoke to several dealers and they informed me it will not handle envelopes in any decent quantity and it is not rated to do envelopes.