Lay offs at Hiedelberg

[madjock]

More bad news in the industry, I heard today that Heidelberg are closing down their Canadian marketing office, now it all goes through their office in Atlanta.
As well as those losing their jobs in marketing they have also laid off some service egineers and other staff.

[Marko]

My salesman was forced to retire as well. Heard it was a good number of people.

[rbailleu]

I can't imagine it being this bad for heidelberg. but everyone is too worried to buy new stuff.

[OffsetGuy@presstechnician.com]

Times are tough. A few months back even Presstek laid more people off. I guess being a smaller part of the market no one hears about things like this.
OG

[RGPW17100]

Heidelberg laid off 70 plus people at the beginning of the year. Most were techs which are hard to get when needed. We had a electrical problem with our sm 52 and it was down. Quickest we could get a heidelberg electrician was 3 days.

[junker1984]

Please keep in mind, RGPW, there are a lot of independent techs out there, some of us don't have all the information needed to complete a repair as efficiently as a Heidelberg employee, but when you consider the lower rate per hour, and your independent tech is straight up with you on what he can and can't do, it may be to your benefit to develop a working relationship with one of us. Regards

[unlimitedtrafficsitecom]

You do what you have to do.
In order to keep your doors open...............

[RGPW17100]

I had four hours of phone support and was sent a bunch of parts for sat delivery. I found the problem was the electrical cable either got caught on something mechanical or blew open. I just bought some wire from Lowes and fixed it myself. Techs I spoke with could not help. Problem was it was between xmas and new years and a lot of their people were on vacation. Even so it is real tough to get a guy in same day now and that machine is the only thing paying the bills right now.

[VladCanada]

Help assistance via phone line, having no chance to look at ... I had only 20% success.

[CD102]

Help assistance via phone line, having no chance to look at ... I had only 20% success.

I'm curious. Is your press outfitted with the newer type system where the remote person can actually get into the machine's console to check for error codes? That's been one of the big selling points for newer presses beyond the faster makereadies and higher running speeds is that KBA, Roland and Heidelberg can troubleshoot press problems from thousands of miles away.